If you want to find the right HR partner for your business, then you need to do more than a quick flick through a Search Engine. Without doubt, this is one of the most important relationships you’re going to enter in to on a professional level, and it’s vital that you can both work well together.
That can be something that develops over time; however, before you start trying to work with someone you need to have a good understanding of what you’re about to get yourself in to. Here at People Matters we’ve pulled together some of the top questions we think you should ask to help you make this all important decision and ultimately find the right HR partner.
#1 – How much is it going to cost?
We’re all business people, and we all have an eye on the bottom line, which means cost is vitally important. However, this isn’t just a case of how much it’s actually going to cost you each month, but what the value for money is.
Find out precisely what is involved. Can you pay monthly? Is there a specific length of contract? Will there be penalties for leaving early? Is there a clear pricing strategy? Will you be charged more if you employ additional staff? What are the additional extras?
You need to know from the outset precisely how much you’re going to be paying, and how much you might end up being charged if your business situation changes.
Here at People Matters we have three very simple packages which cover a clear range of services.
#2 – Reliability
You should take the time to find out how long a potential provider has been in business, how many offices they have, and how many employees work for them. Although there is no reason why a business that’s been operating for three months won’t be perfectly reliable, there is of course a bit more perceived security with a longer standing organisation.
A business that has been operating for a bit longer will no doubt already have made many of the mistakes associated with early trading, and will have learnt from this. This means they’re not going to be making those mistakes with your business and/or staff.
Equally, the more staff that are on hand, the more benefit to your organisation. Whilst a one-person operation can still provide excellent service, how is that going to be impacted if they become ill, or are on holiday? Will you still be able to call if you have an emergency? Are they part of a franchise that offer a helpline if needed? What if they become so busy they’re no longer able to cope? These are all valid concerns and questions you’re entitled to ask.
# 3 – How flexible are they?
Despite our best efforts, it’s often very difficult to predict what’s going to happen in the business world. Things might change for your business, which means you need to upscale, or downscale, quickly. The right HR partner should be able to adapt to any changes your business demands. Are they able to quickly provide additional support as and when needed? Will they be able to scale back their offering if your budgets demand it?
Here at People Matters we’re on hand to help answer any questions you might have. Even how to find the right HR partner. Just give us a call, and remember, we’re People Matters, because you’re people matter.